IT & NOC Helpdesk

Support services, guides, and software resources for students, faculty, and staff.

Support Requests
Email Recovery
Forgot College Email Password?
Reset access to your college Google account.
Submit form
IT Support
Laptop Support Drop-off
Leave your device with us for diagnosis and repair.
Submit Ticket
Software Downloads
Google Drive Software Library
Only accessible through College Gmail accounts.
Open Drive
ID Card
ID Card Reprint
Lost or damaged your college ID? Request a replacement.
Submit form
CCTV
Camera Playback Request
Misplaced something on campus? Request CCTV review.
Submit form
WiFi
WiFi Issue Survey
Help us identify and fix connectivity problems on campus.
Submit form
Important Guides
Google 2-Step Verification (2FA) Secure your college Google account with two-factor authentication
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MySecondTeacher — Password Reset Trouble accessing your MST account? Follow this PDF guide
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Microsoft 365 Login Guide Set up and access your college Microsoft 365 account
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Software Installation
Need direct help? IT & NOC Department — available during college hours
Email us